Shipping and Returns

Free-Shipping!

• Buy anything and you get free standard shipping. Some exclusions may apply*
• Exclusions include: Items that ship by Freight, any order over $1000 may require extra shipping if multiple items, specific sale items, and international shipments for taxes and duties.
• For shipments to Alaska or Hawaii please call in for a shipping quote.

* carts over $1,000 are subject to shipping review. If the shipping in these carts is incorrectly calculated by the website, we reserve the right to cancel the order and custom quote shipping.

Potential Additional Shipping Charges Include:

• Charges for over-sized shipping items are necessary for orders where we assume a large cost in additional to normal shipping charges.
• Safes, Treestands and other large-objects such as feeders require extra shipment charges because of their dimensional weight. These are different on an item-per-item basis and are charged similarly.

Shipping

• We insure all items over $200 we ship.
• Firearms must be shipped to FFL Dealers or picked up at our store.
• Ammunition cannot be shipped together with your firearm.
• All ammunition shipped to particular states may require either an FFL to ship to or an FOID to process shipment.
• All ammunition must ship ground.  2nd-day Air or Next Day Air are restricted for all ammunition.
• Orders will not be shipped on Saturday or Sunday or any other day that USPS, UPS and Fed ex. does not provide pick-up, such as a holiday.
• We cannot ship reloading powder or primers. These are for in-store pickup only.
• Firearms only ship Monday-Thursday.
• As of January 1st 2018 any ammunition shipments to California must be sent to a Licensed FFL Dealer.

Cancelled Orders

• If an item is canceled prior to shipping, we will simply cancel the order without the need for a refund.
• We do not guarnatee a specific cancellation-window. Please submit your cancellation request quickly by phone and speak with a representative for a guranteed cancellation.
• If an order is canceled after the order has shipped, the item will be deemed a return. The customer will need to return the item before a refund can be processed.

Returns - Wrong item shipped

• If the wrong item has been shipped to you, please call and let us know.
• We will send you a shipping label so you won't have to pay for return shipping.
• Please keep all original packaging in premium condition and do not open or use the item in anyway as this will change the terms of the refund.
• Once the item has been received and approved for return you will receive a full refund credited the same way it was paid.
• This policy applies to Firearms - ONLY - If the firearm has not yet been transfered to the buyer

Returns - Damaged New Items & No-Longer-New Items

• If you recieve an item that was damaged in transit we will provide a full refund and ship an undamaged replacement as soon as possible.
• We may request you take pictures of the item.
• Items that have been: "Tried", "Used", "Tested", etc., or has Opened Packaging these products are "No-Longer-New" and will not be eligeable for a full refund.
• Items after 60 days from the arrival date will be deemed: "No-Longer-New" reguardless of the condition and will not be eligeable for a full refund.
• Depending on the condition, situation, and type of product you wish to return we will provide in-store credit to be quoted when you call to discuss your return.

Returns - Ammunition

• For safety reasons, ammunition cannot be returned under any condition. 

Returns - Satisfaction Guarantee, Unwanted Items, Wrong Size

• Buyers have 60 Days from the arrival date to be eligible for a refund.
• Original packaging must be free from damage and contain all original parts and packing materials to apply for a refund.
• Items must be in un-used or un-assembeled, un-worn condition. (If you try on clothing, do not wear it outside).
• You must pay for shipping on returned items.
• Certain packages will be taped with special security tape to prevent tampering with products. Tape that is tampered with indicates boxes opened, these will be refused at the dock and are not eligible for a refund.
• All returns are subject to a full refund unless it is not in the original shape when it was sent. If it is not in the original condition it will be subject to a 25% restocking fee.

Returns - Warranty Issues, Product Quality

• All products ship new-in-box as packaged by the original manufacturer.
• Manufacturers are responsible to handle all warranty issues involving parts and condition of items.
• Expected quality or functionality of an item is the Manufactuer's responsibilty. We do not guarantee quality or functionality of products purchased.

Returns - All gun sales are final. There are a few exceptions:

• Shipping damage or visible firearm defect. If something is visibly damaged, do not proceed with the background check / transfer. Call immediately.
• Wrong firearm sent. We may have made a mistake, do no proceed with the background check / transfer. Call immediately.

Returns - All Crossbow sales are final. There are a few exceptions:

• Shipping damage. If the product has a damaged box please refuse the shipment or call in immediately. Do not open the package otherwise it falls under manufacturer's warranty.
• Wrong Cross bow sent. We may have made a mistake, do no open the package and contact us as soon as possible. Once opened it falls under the manufacturer's warranty.
• All other issues fall under the Manufacturer's Warranty.

Taxes on Items Being Shipped:

• Orders from Ohio are subject to tax